Privacy Policy

Last update 20-Jun-2023
Effective date 20-Jun-2023

This Privacy Policy describes Virtual Arena OÜ, Ahtri 12, Estonia 6020, Estonia, email: info@virtualarena.tech, phone: +420771213828 policies on the collection, use and disclosure of your information that we collect when you use our website ( https://virtualarena.tech ). (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.
We may modify this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after it is posted on the Service and your continued access to or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you periodically review this page.

Information we collect:
We will collect and process the following personal information about you:

Name
E-mail address
Mobile

How we use your information:
We will use the information we collect about you for the following purposes:

Marketing/Promotion
Support
Administrative information
Customer order management
If we want to use your information for any other purpose, we will ask for your consent and will use your information only upon receiving your consent and then only for the purpose(s) for which we grant consent unless we are required to do otherwise by law.

How we share your information:
We will not transfer your personal information to third parties without seeking your consent, except in limited circumstances as described below:

Analysis
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is necessary to fulfill that purpose.
We may also disclose your personal information for the following (1) to comply with applicable laws, regulations, court orders or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any rights of third parties. If the Service or our company merges with or is acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of your information:
We will retain your personal information with us for 90 days to 2 years after users cancel their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods of time, such as record keeping/reporting in accordance with applicable law or for other legitimate reasons such as compliance with legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights:
Depending on applicable law, you may have the right to access and rectify or erase your personal data or receive a copy of it, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you have provided to us for the processing of your data, the right to lodge a complaint with a legal authority, and other rights that may be relevant under applicable law. To exercise these rights, you may write to us at info@virtualarena.tech. We will respond to your request in accordance with applicable law.
You may unsubscribe from direct marketing communications or profiling that we conduct for marketing purposes by writing to us at info@virtualarena.tech.
Please note that if you do not allow us to collect or process the required personal information or you withdraw consent to process it for the required purposes, you may not be able to access or use the services for which your information was requested.

Cookies, etc.
For more information on how we use them and your choices regarding these tracking technologies, please see our Cookie Policy.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, accordingly, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Responsible for complaints and data protection:
If you have any questions or concerns about the processing of the information we hold, you can send an email to our Complaints Officer at Virtual Arena OÜ, Ahtri 12, email: info@virtualarena.tech. We will address your concerns in accordance with applicable law.